Last updated: October 23, 2026
A little planning for your next creative moment. Here is how we process, ship, and help you track your FUNTO order.
Delivery is available to supported addresses in the United States, Canada, the United Kingdom, Europe, Australia, New Zealand, Mexico, and selected destinations in Asia and the Middle East. Availability depends on the product and delivery address. Enter your address at checkout to confirm the available delivery options.
We do not currently deliver to Alaska, Hawaii, Puerto Rico, the U.S. Virgin Islands, or U.S. PO boxes.
Orders are typically dispatched within 1–3 business days. Weekends and public holidays are excluded. Processing can take longer during holidays or promotional periods; contact us if you need help with an order that has not shipped.
The following standard rates are in US dollars. The available rate and order threshold are confirmed at checkout for your address and items.
| Destination | Standard shipping | Free shipping from |
|---|---|---|
| Most supported destinations | US$6.99 | US$49 |
| Mexico | US$7.99 | US$49 |
| Cyprus | US$9.99 | US$49 |
| Malta | US$11.99 | US$59 |
Delivery estimates begin after dispatch and are separate from order processing. Your parcel may ship from Asia, Europe, or the Americas depending on availability.
| Destination | From Asia | From Europe / Americas |
|---|---|---|
| United States and Canada | 7–20 business days | 3–10 business days |
| United Kingdom, Germany, France, Italy and Spain | 10–20 business days | 3–10 business days |
For other supported destinations, contact us before ordering for an estimate. Estimates are not guaranteed arrival dates. Customs clearance, weather, holidays, and carrier disruptions may cause delays.
After dispatch, we will email the carrier and tracking details. You can also use our order tracking page. Items in the same order may arrive in separate parcels.
Unless collected at checkout or otherwise stated, import duties and local taxes may be payable by the recipient. These depend on the destination. If customs requests information or payment, contact the carrier promptly; email us if you need help understanding the shipment details.
If your parcel is delayed, marked delivered but missing, or arrives damaged, contact support@funtoart.com with your order number and tracking details. For damage, include photos of the item and packaging and keep the packaging while we review the issue. We will help investigate with the carrier and explain the available next steps. Do not send a return until we provide instructions.
Nothing in this policy limits any mandatory consumer rights that apply to your purchase.
Email support@funtoart.com as soon as possible if you need to change or cancel an order. Changes cannot be guaranteed once processing has started. For return eligibility, costs, and refunds, read our Returns & Refunds Policy.
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